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Is my financial information secure when I order from your store here?
What credit cards do you accept?
What is your return or exchange policy?
Have you really made all of the items shown here in your store?
Is it true that you never duplicate a design and that all of your items are one-of-a-kind?
Is my financial information secure when I order from your store here?
Absolutely!! eCRATER supports Secure Socket Layer (SSL) encryption (secure order protection, secure certificate, or digital certificate), which is a protocol for securely encrypting and transmitting electronic information between web servers across the Internet. It is the most popular method for ensuring the secure transmission of information. A locked security icon on the browser shows that your connection is encrypted when you shop here.
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What credit cards do you accept?
Teal Palmetto accepts Visa, Mastercard, Discover Card, and American Express.
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What is your return or exchange policy?
There may be a time when you need to return, exchange, or have an adjustment made to your handcrafted purchase. Just contact me within 7 calendar days of receiving your item, and I will make arrangements with you for the correction. I want you to be completely happy with your Teal Palmetto purchase!
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Have you really made all of the items shown here in your store?
I am asked this question quite a bit. The answer is YES! I am the owner of Teal Palmetto, LLC, and I am also the only employee and artisan. I have made (and will always make) everything you see here in my store - from raw materials to finished product.
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Is it true that you never duplicate a design and that all of your items are one-of-a-kind?
I get asked this question many times, and the answer is definitively YES! Even if, for example, I use some of the same beads in two pairs of earrings, the 2 pairs of earrings will be unique. Before I create an item with some raw materials, I check my inventory to make sure that I know what I have already created with those raw materials. You can be absolutely sure that every one of your purchases from Teal Palmetto is one-of-a-kind!
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